Terms and Conditions

1. Introduction

Welcome to True Rasoi (truerasoi.in). These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use our website.

2. Definitions

• "Company", "we", "us", "our" refers to True Rasoi.
• "Customer", "you", "your" refers to the user of this website.
• "Products" refers to the goods listed for sale on our website.
• "Website" refers to truerasoi.in and all its subpages.

3. Eligibility

You must be at least 18 years of age to use this website or place an order. By placing an order, you represent and warrant that you are of legal age and have the legal capacity to enter into a binding contract.

4. Products and Pricing

• All product descriptions, images, and prices are provided as accurately as possible but may be subject to change without prior notice.
• Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to modify prices, discontinue products, or limit quantities at any time.

5. Orders and Payment

• Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
• Payment is processed securely through our payment gateway partner (Razorpay). We do not store your payment card details.
• An order is confirmed only after successful payment and a confirmation email/notification from us.

6. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the intellectual property of True Rasoi and is protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

7. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and complete information during registration.
• We reserve the right to suspend or terminate accounts that violate these terms.

8. Limitation of Liability

To the fullest extent permitted by law, True Rasoi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid by you for the specific product in question.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance of the revised terms.

11. Contact Us

If you have questions about these Terms and Conditions, please contact us at info@truerasoi.in.